Creating client accounts (reseller)

What this solves

You need a new cPanel account for one of your clients under your iHoster24 reseller plan.

Before you start

  • Have a package ready — Creating hosting packages
  • Choose a domain and a short username (letters/numbers only; no hyphens)
  • Use a strong unique password

Create a New Account

  1. Client Area → Reseller service → Log in to WHM
  2. Open Account FunctionsCreate a New Account
  3. Enter domain, username, password, and contact email
  4. Select the package
  5. Create the account and wait for the success confirmation
WHM Create a New Account form
WHM → Create a New Account

List and manage accounts

Account InformationList Accounts shows every client account. From there (or Account Functions) you can change passwords, suspend, terminate, or Upgrade/Downgrade an Account.

WHM List Accounts page
WHM → List Accounts
WHM Upgrade or Downgrade an Account
WHM → Upgrade/Downgrade an Account

Send details to the client

Send the cPanel URL (usually https://domain:2083 or your server hostname), username, and password over a secure channel. Ask them to change the password after first login.

Note: Point the domain’s nameservers/DNS to the hosting before expecting the site to load publicly. You can still create the account first.

When to contact support

If creation fails (limits, reserved username, domain exists), copy the WHM error into a Support ticket.

Related articles

Need help?

Open a support ticket and we'll assist you.

Open Support Ticket