How reseller hosting works

What reseller hosting is

With an iHoster24 Reseller plan you get a WHM (Web Host Manager) login. From WHM you create packages and cPanel accounts for your clients. We run and maintain the server; you sell and support the accounts under your brand.

• You — pay iHoster24 for the reseller plan, manage WHM, bill and support your clients
• Your clients — get their own cPanel (sites, email, databases); they do not get WHM or root
• iHoster24 — hardware, network, cPanel/WHM platform, and support for your reseller service

Open your reseller service

Log in at clientarea.ihoster24.com → Services → My Products & Services → open your Reseller plan.

On the product page you will see status, domain, resource meters, and the left Actions menu.

WHM vs cPanel (important)

• Log in to WHM — your reseller panel. Create packages, create/suspend/terminate client accounts, view bandwidth, adjust feature lists
• Log in to cPanel — cPanel for the reseller’s own primary domain only (not each client’s panel). Clients log into their cPanel with the credentials you give them

What you will use most in WHM

• Packages → Add a Package / Edit a Package — define the plans you sell (disk, bandwidth, email, databases, etc.)
• Account Functions → Create a New Account — provision a client cPanel
• Account Information → List Accounts — see all clients, open their cPanel, change passwords
• Upgrade/Downgrade an Account — move a client to another package
• View Bandwidth Usage — track usage across accounts

Recommended first-week workflow

1. Create 2–3 packages that match what you sell (e.g. Starter, Business) — Creating hosting packages
2. Create a test client account on a spare domain or subdomain so you can verify cPanel login — Creating client accounts
3. Point client DNS — clients use our nameservers (ns1.ihoster24.com / ns2.ihoster24.com) or your private nameservers if Sales enabled them — see also How to point your domain
4. Set your billing — you invoice clients; keep your reseller plan paid in Client Area — Billing your own customers
5. Optional branding — Basic WebHost Manager Setup, Web Template Editor, Feature Manager — Branding and white-labeling

Limits and resources

Your Reseller plan has an overall disk/bandwidth/account ceiling. Packages you create must fit inside that. If Create a New Account fails with a limit or permission error, check package totals first, then open a ticket with the exact WHM message.

Who supports whom

• Your clients contact you for site, email, and cPanel how-to
• You contact iHoster24 for the reseller service itself: server issues, WHM errors, plan upgrades, nameserver setup

When to contact support

Include your reseller domain/service ID and a screenshot or copy of any WHM error. For plan sizing or private nameservers, ask Sales or open a Billing/Sales ticket.