Refund policy
Hosting, VPS, and Reseller plans include a money-back window of up to 7 days from purchase; see the product page and our legal Refund Policy for exact terms. Domain registrations, licenses, and add-ons are usually non-refundable once processed.
Invoices and payments
Invoices are available in the Client Area under Billing. You can pay by card, PayPal, or other methods we support. Set up automatic renewal to avoid service interruption.
Billing questions
For billing or refund requests, open a support ticket and select the Billing department (or use “Contact Sales” for pre-sales questions). Include your client ID or domain and a short description so we can help quickly.
Note: Full details are in our Refund Policy. To request a refund, see How to request a refund.
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