Automatic renewals explained

What this solves

You want your service to renew automatically so you don’t forget and lose it.

How it works

When auto-renew is on, we charge your saved payment method a few days before the due date. If payment succeeds, the service renews and you get a new invoice. If it fails, we retry and may send reminders; continued failure can lead to suspension.

Enable or disable

In the Client Area, open the product or Billing → Payment Methods. Turn auto-renew on or off per product. You can still pay an invoice manually even if auto-renew is off.

When to contact support

If you want to cancel before the next renewal or change how auto-renew works, we can help.