What this solves
Your site is broken or you need to roll back to a previous version.
From your own backup
If you have a cPanel backup: use Restore in cPanel Backup for full or partial restore, or upload files via FTP/File Manager and import the database in phpMyAdmin. See How to create and restore backups.
From platform backups
Open a Support ticket and request a restore. Tell us the date and what to restore (e.g. public_html, one database). We’ll check availability and run the restore after you confirm overwrite. Overview: How backups work on our platform.
After restore
Test the site. Confirm the correct version is live and that config (e.g. wp-config.php) still matches the database.
Tip: Keep your own recent backups so you’re not dependent only on platform retention.
When to contact support
If the needed date isn’t available or the restore fails, we’ll help troubleshoot.
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