How to upgrade or downgrade a service

What this solves

You need more (or less) resources on an existing service and want the exact Client Area path.

Web hosting — self-serve Upgrade/Downgrade

  1. Log in at clientarea.ihoster24.com
  2. Go to ServicesMy Products & Services → open your hosting product
  3. In the left Actions menu, click Upgrade/Downgrade
  4. Choose the new package and complete checkout (prorated billing applies for upgrades)
Hosting product Actions menu showing Upgrade/Downgrade
Hosting product → Actions → Upgrade/Downgrade
Upgrade/Downgrade package selection page
Upgrade/Downgrade package selection

VPS — request via Support or Sales

VPS products do not show a self-serve Upgrade/Downgrade action. Open a Support ticket (or contact Sales) with the service ID and the resources you need (vCPU, RAM, disk). See How to upgrade your VPS resources.

Before you change plans

  • Create a backup — cPanel backups or VPS backups
  • For downgrades, confirm disk, databases, and email counts fit the lower plan
Note: Refunds for the current term usually do not apply when downgrading; see our Refund Policy.

When to contact support

If Upgrade/Downgrade errors at checkout, or you need a custom plan, open a ticket with the product name and desired package.

Related articles

Need help?

Open a support ticket and we'll assist you.

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