Two-factor authentication (2FA)

What this solves

2FA adds a second step (a code from your phone) when logging in to the Client Area.

Enable 2FA

1. Log in at clientarea.ihoster24.com
2. Open the menu under your name → Account Security
3. Under Two-Factor Authentication, start setup
4. Scan the QR code with Google Authenticator, Authy, 1Password, or another TOTP app (or enter the key manually)
5. Confirm with the current 6-digit code and save any backup codes offline

Logging in with 2FA

After email and password, enter the current code from the authenticator app.

If you lose access

Use a backup code first. If you have none left, open a Support ticket from an alternate email with proof of account ownership so we can disable 2FA.

When to contact support

If you can’t log in and don’t have backup codes, open a ticket from an alternative email.